Transformation & AI Value Realization

I design transformations people can actually use.

Strategist, design leader, and former President & CEO connecting executive ambition with the realities of how people work — across strategy, human-centered design, organizational change, and emerging technology.

Lisa Palmieri standing beneath a stone archway

Selected impact

Results that outlast the project

2,500+

Practitioners enabled across 9 countries

93% NPS

40+

Design and co-creation sessions

Re-designing workflows, aligning teams & crafting narratives

$50M+

Operating budget led and raised as President & CEO

Turnaround and realignment

20+

Innovation pilots

Several scaled into lasting offerings

Design that drives growth

23%

above quota

>300%

YoY revenue growth

Led enterprise account executives to exceed quota by 23% and drive more than 300% year-over-year revenue growth while integrating design services into existing  offerings.

Where I create value

01

Frame the right problem

Discovery, research, and systems thinking that connect opportunity to business value.

02

Design the future state

Human-centered and AI-enabled workflows, service design, and operating models.

03

Make it tangible

Co-creation, journey blueprints, experimentation, and light-touch prototyping. Directing creative vision in tandem with visual designers.

04

Move it into action

Change, adoption, governance, capability building, and executive alignment.

Ways to work together

Insight. Alignment. Action.

Transformation & strategic advisory

Connect business ambition to human-centered operating models, AI-enabled workflows, and change that teams can put into practice.

Customer insight & sales storytelling

Help sales teams understand customer pain points, shape a compelling story, and position their solutions where they can make the greatest impact.

Keynotes & facilitated conversations

Bring fresh perspectives on AI, human-centered design, and the future of work to your event, leadership team, or working session.

Let’s work together

Experience

From the boardroom to the front line

Kyndryl

Senior Transformation Leader · Associate Partner

Leading change and adoption for enterprise AI, redesigning how growth teams pursue opportunities, and scaling human-centered design into a global capability.

Boys & Girls Clubs of Western Pennsylvania

President & Chief Executive Officer

Led an organizational turnaround to a sustainable $10M+ operating budget through operating-model redesign, modernization, and disciplined execution.

Earlier career

Innovation, technology & organizational design

Leadership roles spanning Carnegie Mellon, Bechtel, MURAL + LUMA Institute, American Eagle Outfitters, Remake Learning, and more, with $30M+ in portfolios managed.

Speaking & recognition

SXSW EDU speaker · Women of Influence · 40 Under 40 · CIO of the Year

Explore speaking & keynote topics

Credentials & academic foundation

Robert Morris University

PhD, Instructional Management & Leadership

Duquesne University

MS, Technology · MS, Integrated MarketingBA, Public Relations & Design

Executive education

Columbia Business SchoolYale School of Management · Wharton

Certifications & professional practice

Google Cloud

Generative AI Leader certification

LCeX-Master™

AI Change Management Master Certificationfor AI Transformation Projects

Institute for Integrative Nutrition

Integrative Health Coach

Integrative health matters to me — as a practice, a credential, and a way of working. I bring the same attention to wellbeing, energy, and human capacity that I bring to redesigning how teams work.